Cancellation and Rescheduling Policy

We understand that plans can change, and we strive to accommodate your needs to the best of our ability. Please note our policy regarding cancellations and rescheduling for tournament slots and practice sessions:

1. Cancellation: Cancellation of booked slots for tournaments and practice sessions before the event date is impossible. We recommend careful consideration before finalizing your booking.

2. Rescheduling: For your convenience, we do accommodate requests for rescheduling. However, this is subject to availability. We will do our best to allocate an alternate slot based on the availability of our facilities.

3. Rescheduling Timeframe: Please be aware that no rescheduling is allowed for slots past the current server date and time. We encourage you to plan and manage your bookings within the permitted timeframe.

4. How to Request Rescheduling: If you need to reschedule your booked slot, please contact our customer support team at ( / +971 55 135 2383) at your earliest convenience. Provide your booking details, and we will work with you to find a suitable alternative.

Note: While we strive to be flexible, rescheduling is subject to availability, and we appreciate your understanding in this matter.

Thank you for choosing our sporting facility. We look forward to providing you with an exceptional experience and appreciate your cooperation with our cancellation and rescheduling policies. If you have any questions or concerns, feel free to reach out to our customer support team.